Paying for Free Services
Be wary of any contract that assures you the company will assume responsibility for notifying your servicer of address changes or items for which your loan promissory note holds you responsible. Also be cautious of entities or individuals who actively recruit student loan borrowers for the sole purpose of selling services and/or program options that are available free of charge for federal student loan borrowers.
Some companies charge enrollment fees and/or monthly maintenance fees to consolidate student loans, apply for deferments or forbearances, and make payments on behalf of students. You do not need to pay someone to take advantage of the options available to you. Repayment solutions available to borrowers free of charge are identified at the U.S. Department of Education’s Federal Student Aid website.